Privacy Policy

Effective date: September 25, 2026

407 Equipment Sales LLC (“407 Equipment Sales,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit 407equipmentsales.com, create an account, contact us, place an order, request delivery or support, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact and identity information: name, email address, telephone number, billing address, shipping address, and company name when you choose to provide one.
• Order and transaction information: products viewed or purchased, order number, price, discounts, payment status, delivery instructions, freight requirements, returns, refunds, warranty requests, and communications about an order.
• Account information: login details, saved addresses, order history, preferences, and account activity if you create an account.
• Customer-service information: messages, contact-form submissions, emails, telephone communications, product questions, and other information you provide when requesting assistance.
• Device and usage information: IP address, browser type, device type, operating system, referring pages, pages visited, approximate location derived from IP address, timestamps, cookie identifiers, and security or diagnostic logs.

2. Payment Information

Payments are processed by the payment provider selected and displayed during checkout. Payment-card details are entered into the payment provider’s secure payment fields and are handled under that provider’s privacy and security practices. 407 Equipment Sales generally receives transaction status, payment method type, and limited payment identifiers needed to process, document, refund, or support the transaction. We do not receive or store your complete payment-card number.

3. How We Use Information

We use personal information to:

• operate and maintain our website, catalog, accounts, cart, and checkout;
• process payments, confirm orders, coordinate freight or parcel delivery, and provide tracking information;
• respond to product questions, service requests, returns, refunds, warranty matters, and other customer-support inquiries;
• prevent fraud, unauthorized transactions, abuse, and security incidents;
• improve website performance, product availability, navigation, and customer experience;
• maintain business, accounting, tax, shipping, compliance, and transaction records; and
• comply with applicable law, enforce our policies, and protect the rights, safety, and property of 407 Equipment Sales, our customers, and others.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies that are necessary for functions such as keeping items in your cart, maintaining a secure session, remembering preferences, detecting fraud, and completing checkout. We may also use performance or analytics technologies to understand how the site is used and improve it. You can adjust cookie controls through your browser, but blocking necessary cookies may prevent the cart, account, or checkout from functioning properly.

5. When We Disclose Information

We disclose personal information only as reasonably necessary for the purposes described in this policy, including to:

• payment providers that authorize and process transactions;
• shipping carriers, freight providers, delivery partners, and fulfillment service providers that coordinate or complete delivery;
• website hosting, security, fraud-prevention, communications, customer-support, and analytics providers that help operate our services;
• professional advisers and authorities when reasonably required for accounting, legal compliance, dispute resolution, fraud prevention, or protection of legal rights; and
• a successor or involved party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable safeguards.

We do not sell personal information for money. We do not disclose payment-card information except through the secure payment-processing process described above.

6. Retention

We retain personal information for as long as reasonably necessary to process and support transactions, maintain warranty and delivery records, prevent fraud, resolve disputes, comply with accounting, tax, legal, and regulatory obligations, and enforce our agreements. Retention periods vary according to the type of information and the reason it was collected. When information is no longer required, we take reasonable steps to delete, de-identify, or securely dispose of it.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including encrypted HTTPS connections and access controls. No internet transmission or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

8. Your Choices and Privacy Rights

You may update certain account information through your account or contact us to request access to, correction of, or deletion of personal information associated with you. Depending on where you live and subject to applicable exceptions, you may also have rights to obtain a copy of your information, restrict or object to certain processing, or appeal a response to a privacy request. We may need to verify your identity before completing a request. We may retain information when required for completed transactions, fraud prevention, legal compliance, or the establishment or defense of legal claims.

If you receive a promotional email from us, you may unsubscribe using the link in that message or by contacting us. Transactional communications about orders, payments, delivery, security, returns, or warranties may still be sent when necessary.

9. Children’s Privacy

Our website and products are intended for adults and commercial purchasers. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and address the matter.

10. Third-Party Services and Links

Our website may link to or use services operated by third parties. Their handling of personal information is governed by their own policies. We encourage you to review the privacy terms presented by a payment provider or other third party when you use its service.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or business practices. The effective date at the top of this page indicates when the policy was most recently updated. Material changes will be posted on this page.

12. Contact Us

For privacy questions or requests, contact:

407 Equipment Sales LLC
2441 S ORANGE BLOSSOM TRL SUITE A
APOPKA, FL 32703-9361
United States
Email: support@407equipmentsales.com

Card payments and payment-management records

Pay securely via Stripe. You authorize this payment and card saving for separately agreed future payments. Your name, masked card details and payment history appear in our private payment-management platform.

Cards are held by Stripe. The store and its private payment-management platform owner can access buyer names, masked card details and payment records for billing and support. Full card numbers and security codes are not shared with the platform. Saving a card does not itself start a subscription or authorize unspecified charges. Contact the store to stop future card reuse or cancel an agreed plan.